Increasing data allowances on mobile devices to support disadvantaged children
This scheme temporarily increases data allowances for mobile phone users on certain networks. This is so that children and young people can access remote education if their face-to-face education is disrupted.
Schools, trusts and local authorities can request mobile data increases for children and young people who:
Children with access to a mobile phone on one of the following networks might be able to benefit:
Other providers may join the scheme at a later stage.
Schools, trusts and local authorities can request mobile data increases when schools report a closure or have pupils self-isolating.
They can also make requests for children who cannot attend school face-to-face because:
For each request, we need to know:
There’s an online guide to help gather mobile information.
Schools, trusts and local authorities need to submit mobile information through our online service. Each provider will vary in how quickly they process requests.
Once a network provider has processed a data increase, they’ll send a text message to the account holder. It’s also possible to check the status of requests through the online service.
If you have any questions, email COVID.TECHNOLOGY@education.gov.uk using the subject line ‘Increasing data allowances’.